This policy applies to all customers who purchase products from SGK Printers and outlines our shipping and delivery procedures.
1- Shipping Options:
We offer various shipping options, including standard and expedited shipping, with estimated delivery times provided during checkout.
2- Order Processing Time:
Orders are typically processed within [X] business days before shipping. Custom orders may require additional processing time.
3- Shipping Rates:
Shipping rates are calculated based on factors such as order weight, destination, and shipping method. Rates are displayed at checkout.
4- Tracking Information:
Once shipped, customers will receive tracking information via email or through their SGK Printers account to monitor their orders’ progress.
5- Shipping Restrictions:
Certain products may have shipping restrictions or limitations based on size, weight, or destination. These restrictions are outlined during checkout.
6- Delivery:
Deliveries are made by reputable courier services. Customers may be required to sign for their orders upon delivery.
7- Lost or Delayed Shipments:
In the event of a lost or significantly delayed shipment, customers should contact our customer service team for assistance.
8- Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for information on returning or exchanging items related to shipping issues.
9- Communication:
We communicate shipping status updates and any delays or issues to customers via email or through their SGK Printers account.
10- Updates and Revisions:
SGK Printers reserves the right to update or revise the Shipping and Delivery Policy as needed, with changes communicated to customers.
11- Legal Compliance:
Our Shipping and Delivery Policy complies with all relevant laws and regulations governing shipping, delivery, and consumer rights.
12- Accessibility:
The Shipping and Delivery Policy is easily accessible on our website and included in order confirmation emails for customer reference.
13- Language and Tone:
We use clear, professional language throughout the policy to ensure understanding and transparency for our customers.
